Contact Us

SK Chase provides the voucher technology and issues and dispatches gift vouchers on behalf of Guoman Hotels.  Please contact SK Chase below for queries around Voucher Delivery, Refunds and Extensions. 


E-Mail: [email protected]
Phone: 0344 371 0071 (Office Hours are Monday to Friday, 9am to 5pm)
Live Chat: Monday - Friday from 9am to 5pm
Please contact the hotel directly for questions around hotel features or your experience on the day.


Guoman Hotels:
Guoman Hotel The Grosvenor 0800 330 8011
Guoman Hotel The Royal Horseguards 0800 330 8090
Guoman Hotel The Tower Hotel 0800 330 8005

Your order

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